We think big. When we ask, “what if,” we mean it. When our clients ask, “when,” we love it. We accept no limits and know no fear. Here’s what that’s gotten us into lately.
The highly talented people of USFI are unmatched in their professionalism, dedication and passion for taking care of our service needs.
In addition to their broad and deep technological expertise, they have assembled a team that is able to anticipate where we are headed and adapt to our changing requirements.
They develop our advertising, PR and special promotions, all in record turnaround times. Right now, I can’t imagine our business without USFI.
In the area of our collateral and POP program, USFI provides creative, print management, fulfillment and logistical services on a local and national level. Their commitment to getting the job done right, on time and within budget is always a focus and it shows throughout their team.
We needed a technology partner that could assist us with our e-commerce strategy and deployment. USFI stepped up to the plate and hit a home run.
I have worked with Darren Gorman and USFI for several years now and have always received superior service and a quality product from them. His company specializes in hospitality and really knows our needs and understands the trends and issues in the lodging industry. We are currently working with USFI to completely restructure our in-room collateral program and focus our efforts on an environmentally friendly philosophy, and Darren and USFI have been invaluable in these efforts.
I certainly would recommend USFI as a strategic partner with Preferred Hotel Group.
We needed a technology partner that could assist us with our e-commerce strategy and deployment. USFI stepped up to the plate and hit a home run. Their broad technology experience and willingness to partner with us throughout the process were key contributing factors to our successful launch of revol.com.
The Bienville House Hotel and Hotel Monteleone in New Orleans have been in partnership with USFI for a number of years and through many different projects. We have always found the staff to be professional, creative and responsive. Projects have always been on time and within budget no matter how many times we change our minds. I have personally recommended USFI to many of my colleagues and will continue to praise the work of USFI. Thank you for all your efforts, and we/I look forward to a long-lasting relationship and to working with you on many, many projects to come.
Since our inception, USFI's knowledge and expertise has been very beneficial in developing our business. Their team is innovative and a pleasure to work with. We can always rely on them to keep costs minimal, without sacrificing quality.
The key packets are truly a hit! I now understand why you market your product as the "Pocket Concierge.” The souvenir-like features of this user-friendly product may just be the future of key packet formats.